From a slow leak behind the drywall to a full basement flood, Micro property owners call Aqua Guard Water Damage because we show up with the right gear the first time — no guesswork, no upsells at the door.
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Our Micro technicians hold IICRC water restoration certifications and carry that training into every job, from a Category 1 clean-water leak to a Category 3 sewage backup. We're not a call center routing you to a random subcontractor; we're the crew that shows up.
We answer our own phones around the clock in Micro, which means the person who books your appointment already knows our schedule, our crew availability, and how fast we can realistically get a truck to your address.
We also carry direct experience working alongside insurance adjusters, so the documentation we generate on day one is already formatted the way most carriers expect to see it.
Ceiling stains near a bathroom or kitchen almost always trace back to a plumbing failure rather than a roof leak, which means the source is often closer and easier to fix than homeowners assume.
If opening windows and running a fan doesn't clear the smell within a day, the moisture source is still active and needs professional extraction, not just ventilation. A smell that returns after cleaning is a strong sign the moisture is still present.
Tile that suddenly sounds hollow when you tap it often means the mortar bed underneath has been sitting in moisture long enough to lose adhesion. That hollow sound rarely resolves on its own.
A running-water sound when every fixture in the house is off is a strong sign of a hidden leak feeding your rising bill.
Wallpaper that lifts at the seams after being fine for years is often a sign that humidity or a slow leak has changed the moisture level inside that wall.
Mold that returns after cleaning with bleach is a sign the underlying moisture source was never addressed, since surface cleaning does nothing for saturated material behind the wall.
Our Water Damage Repair process covers every stage of a water loss, from the first extraction pass to the final coat of paint, so you're never left coordinating separate contractors mid-project.
Standing water gets removed with commercial extraction equipment first, then we run moisture readings across every affected surface so the drying plan targets what's actually still wet, not what looks dry on the surface.
Equipment placement isn't guesswork; it's calculated from psychrometric readings taken at the start of the job and adjusted daily as conditions change.
Our sewage cleanup protocol follows IICRC S500 contamination standards, isolating the affected area, removing unsalvageable materials, and disinfecting every surface that had contact with blackwater.
If mold has already taken hold, our containment and remediation process isolates the affected zone with negative air pressure before any demolition begins, keeping spores from spreading to unaffected rooms.
The same team that documented the damage and dried the structure hands off directly to reconstruction, which keeps the whole timeline shorter and the paperwork simpler.
Furniture, documents, and electronics affected by water intrusion get assessed on-site, with salvageable items cleaned and stored while unsalvageable items are documented for your claim.
A real person answers, gathers the details of your water loss, and routes the closest available crew immediately.
The assessment sets the entire plan — skipping it or rushing it is how jobs end up with hidden moisture pockets months later.
We set drying equipment based on the specific moisture readings taken during assessment, not a generic placement pattern.
We re-test every affected area before calling a job complete, then coordinate repairs so you're not left with an open punch list.
Insurance and licensing aren't just paperwork here — they're what let us stand behind the work if something doesn't go as planned.
Trucks are staged regionally so a crew can typically reach you well before a national chain's call center even finishes your intake form.
Flat-rate pricing means the number we quote is the number you pay, regardless of how long the drying cycle takes.
A guarantee only means something if it's backed by a second set of moisture readings, not just a handshake at the end of the visit.
If our moisture readings don't hit a safe drying standard on schedule, we keep equipment on site at no additional cost until they do — that's the standard we hold ourselves to.
That same standard applies whether it's a single flooded bathroom or a full commercial loss — the sign-off criteria don't change based on job size.
Call +1-844-833-1325Our Micro coverage area spans 27555, with trucks positioned to reach any address in the service radius quickly.
Coverage isn't limited to the city center — our Micro routes extend out to the surrounding suburbs so outlying addresses aren't treated as an afterthought.
"I called in a panic at 11pm and someone actually picked up. The tech here in Micro had air movers set up before midnight and explained exactly what they were doing and why."
James R., Micro"Our basement took on water during a storm and the crew classified it, extracted it, and had dehumidifiers running the same afternoon. The final invoice matched the upfront quote exactly."
Denise M., Micro"The sewage backup in our laundry room was handled with full PPE and proper disposal of the ruined flooring. I appreciated that they explained the Category 3 contamination process before starting."
Marcus T., Micro"The reconstruction crew matched our original flooring almost perfectly after the water damage repair — you'd never know there was a leak."
Priya S., Micro"The thermal imaging inspection found damage behind a cabinet we never would have thought to check, which probably saved us from a much bigger mold problem down the road."
Carlos V., Micro"They minimized business disruption by sectioning off the wet area instead of shutting down the whole space during drying."
Angela F., Micro"The tech explained exactly which boards needed to come out and which ones tested dry enough to keep, so we didn't pay to replace more than necessary."
Tyrone B., Micro"Storm runoff got into our crawl space and the smell alone told us something was wrong. The crew found the vapor barrier had failed and fixed the actual cause, not just the symptom."
Wendy K., Micro